member baruPrivacy Policy
This page describes what we collect when you use member baru and how we keep that data protected. We at member baru take your privacy seriously and are committed to being transparent about our practices. Our policy explains the information we gather, how we use it, who may access it, and what rights you have over your own data.
When you register an account, deposit funds via DANA, e-wallet, mobile banking, or other supported payment methods, or interact with our platform from Jakarta, Surabaya, Bandung, or elsewhere, we collect and process personal information. We undertake to handle that information responsibly and in accordance with applicable data-protection law. Our services are available only where local law permits.
What we collect on member baru
We collect your email address, mobile number, and full name during account registration. We also collect identity verification documents—such as a passport, national ID card, or driver's license—as part of our Know Your Customer (KYC) process. This verification is mandatory and helps us comply with anti-money-laundering regulations and confirm that you are of legal age in your jurisdiction.
When you make a deposit or withdrawal, we record the payment method you used, the amount, the date, and the destination or source account. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer via mobile banking, local payment, online payment, or e-wallet, we receive transaction data from those payment processors. We also log your IP address, device type, browser information, and the pages you visit on member baru. This helps us detect fraud, troubleshoot technical issues, and understand how our platform is used.
We may collect additional information if you contact our support team—such as the content of your messages, the reason for your inquiry, and any attachments you provide. If you reset your password or recover your account, we record those actions for security purposes.
How we use your data on member baru
We use your personal information to create and manage your account, process your deposits and withdrawals, and verify your identity. Our member baru team uses your contact details to send you account notifications, support responses, and updates about platform maintenance or policy changes. We do not send marketing emails unless you have opted in.
We analyze aggregated and anonymized data to improve our platform—for example, to understand which games are popular, which payment methods are most used, or where our users are located. This analysis helps us optimize our service and add features that matter to our users. We also use your data to detect and prevent fraud, unauthorized access, and other security threats.
Our member baru platform may share your data with third-party payment processors, identity-verification vendors, and fraud-detection services. These partners process your information only on our behalf and are bound by confidentiality agreements. We do not sell your personal data to advertisers or other commercial entities.
Your rights and our commitments
You have the right to access, correct, or delete your personal data, subject to legal and operational constraints. If you wish to exercise these rights, contact our support team and we will respond within a defined window. We may ask you to verify your identity before processing your request.
Our servers may sit outside your jurisdiction, and your data may be transferred to countries with different data-protection standards. By using member baru, you consent to this transfer. We use encryption and secure protocols to protect your information in transit and at rest.
We use cookies and similar tracking technologies to remember your login session, store your preferences, and measure how you interact with our platform. You can disable cookies in your browser settings, though this may affect your experience on member baru. We do not use cookies to track you across other websites.
Contact and updates
If you have questions about our privacy practices or wish to report a data breach, contact our support team through the in-app help channel or email. Our multilingual team responds during business hours and can assist in English or your preferred language.
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on member baru and updating the effective date. Your continued use of our platform after such changes constitutes your acceptance of the updated policy.
We at member baru remain committed to protecting your privacy and maintaining your trust. If you have concerns about how we handle your data, we encourage you to reach out to our support team.